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Q: What is a Subscription Plan?
A: A Subscription
Plan is a convenient way to obtain a complete collection, one issue at
a time. By electing to purchase a collection via our Subscription Plan,
you won't miss a single issue, and you won't risk an increase on the
price of other issues in the collection. You may, however, cancel at
any time with no obligation by contacting
us by
e-mail, phone or mail.
Related Topic:
What are the benefits of purchasing a collection through a Subscription Plan?
Q: What are the benefits of purchasing a collection
through a Subscription Plan?
A: There are many
benefits to purchasing a collection with our Subscription Plan:
- Each issue in the collection
is billed and shipped separately, one at a time, until the collection is complete.
- You have the opportunity
to reserve all the issues in a collection, so you won't have to order them
separately.
- We will keep track of
the issues you have received within a collection.
- Payment is automatic.
By supplying your credit card number when you subscribe, each issue will be
charged to the same credit card when it is sent to you.
Q: What should I know about shipping for my
collection?
A: Usually, each
issue in a collection is billed and shipped separately to you, approximately
every month or two after each previous item is shipped and paid in full.
Only the first item in a collection to which you subscribe will be sent to you
via Express Shipping or 2-Day Shipping, if you so specify. All subsequent shipments
will be sent to you via Standard Shipping.
Related Topics:
What is Standard Shipping?
What is Express Shipping?
What
is 2-Day Shipping?
Q: What should I know about payments for my collection?
A: When you pay for
your first item in a collection by credit card, all subsequent issues in your
collection will be charged to the same credit card. This holds true when purchasing
a collection via phone, mail or online.
Related Topic:
What if I use a debit card to buy my collection?
Q: How can I see all the issues in a collection?
A: You can see the
first issue in a collection on that particular issue's detail page. Collections
such as villages and train sets will have their own detail pages for you to view.
However, images of subsequent items in a collection may not always be available
on the Collectibles Today Web site or through our Customer Service Department.
Q: What is your guarantee on collections purchased
through a Subscription Plan?
A: Our 365-day satisfaction
guarantee on collectibles and 120 days for jewelry holds true for collections
you purchase through our Subscription Plans, just as it does for individual items
purchased on collectiblestoday.com. You may, without hesitation and for any reason
whatsoever, return any item you purchase through collectiblestoday.com. We will
refund (or credit your account if you paid by credit card) your full purchase
price with no questions asked.
Related Topic:
How do I return or exchange an item?
Q: What if I use a debit card to buy my collection?
A: If you are using
a debit card to make payments on a collection purchased with our Subscription
Plan, please be aware that issues in your collection may be shipped and billed
to you more often than just once a month.
This could cause an overdraft on some accounts. To avoid this, please make arrangements
to avoid any overdrafts. We're sorry, but we cannot be responsible for any overdraft
charges should this occur.
Related Topic:
Is it safe to order over the Internet?
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